TERMS AND CONDITIONS
Customer Care
At Botavé, we are committed to providing exceptional customer care and ensuring a smooth shopping experience. By placing an order on our website, you agree to our policies regarding processing times, shipping, returns, and product use. We take great pride in the quality of our handcrafted soaps, and our team is here to support you with any questions or concerns. While all sales are final, we will gladly assist with issues related to damaged or incorrect orders. For personalized support, please reach out to our customer care team—we’re happy to help.
Privacy & Safety
Your privacy and safety are important to us. We collect only the necessary personal information to process your order, such as your name, address, and contact details. All transactions are securely encrypted, and your information is never shared, sold, or disclosed to third parties without your consent. We are committed to maintaining the confidentiality and security of your data. By using our website, you agree to our privacy practices. If you have any questions or concerns about how your information is used, feel free to contact us at any time.
Wholesale Inquiries
Interested in purchasing our soaps in bulk? Botavé offers wholesale pricing for businesses, event planners, and individuals looking to buy larger quantities. Whether you’re stocking a shop, creating gift sets, or planning an event, our handcrafted natural soaps are available at discounted wholesale rates. To inquire, please email us with your name, order needs, and any specific product requests. We’ll respond with pricing, order minimums, and shipping details. No contracts or partnerships required—just simple, stress-free wholesale purchasing.
Payment Methods
- Credit / Debit Cards
-PayPal
- Offline Payments